Hi, how can we help?
We’re here to help with any questions about your order, our products, or your shopping experience.
Customer Support (Global)
E-mail: support@sleepcozi.com
Phone: +1 (929) 264-5470
Support Hours: Monday–Friday, 9am–5pm EST
Our support team operates globally to assist customers in the United States and worldwide.
Brand name: SleepCozi
Registered Office (Legal Information)
Fostera Limited
33 Canton Road
Tsim Sha Tsui, Kowloon
Hong Kong
Important:
This is our registered office address for legal purposes.
Customer returns and fulfillment are processed through our international warehouses, including facilities in the United States.
Please contact us before returning any items so we can provide the correct return instructions.
Response Time
We reply to all inquiries within 24 hours.
You can also use the contact form below.